In Christian theology, the tree of knowledge bore the fruit
eaten by Adam and Eve in the Garden of Eden – eating the fruit was the original
sin. In EMS, the tree of knowledge is
different, but still involves original sin (but not theologically).
Think of an EMS call as a tree. At the beginning, when I am assigned the
call, I’m not even sure if there is a tree there, let alone if it is an oak or
pine tree. Is it old, or a sapling? Has it been hit by lightning in its
life? Is the bark smooth or craggy? Are there leaves on the tree, or is it
winter?
(Courtesy CopyrightFreePhotos: http://www.copyrightfreephotos.hq101.com/main.php) |
Patient contact usually begins with a question: “What’s the
matter?” Think of this piece of
information as the EMS tree’s trunk. The
actual wording of the question is not important. “What can I do for you?” “What seems to be the problem?” “Are you hurt?” All of these beginning questions start the
call and give us an idea of what we are doing on that scene. If there is no problem, there is no tree.
Every call begins with dispatch information; what the caller
thinks is going on, third party caller statements, a guess as to the nature of
the problem, and that kind of information.
Dispatch information comprises the roots of our tree – we may not be
able to see the roots, but there is information there if we were inclined to
dig it up. How much digging will be
required depends on how well that knowledge is passed on to responders.
Separating off from the “trunk” are the main
branches of our tree. In general, I use the
OPQRSTA mnemonic: onset, provoking, quality, radiation, severity, timing, and
associated symptoms. The mnemonic you
use, or even if you use one, is not important.
But most calls require some information about each of those points.
Each “OPQRSTA-branch” has sub-branches of questions. So for onset, the main branch question is
“Really. I’m sorry to hear that. How long has that been going on?” Forking off of that question are the
sub-branches: “What were you doing then?”
“Oh, yeah? How long had you been
doing that?” “Has this ever happened
before when you were doing that?” “How
was that time similar?” The main “onset
branch” thus separates out into smaller and smaller branches all the way out to
little twig questions. That pattern of
questioning is repeated for each of the main OPQRSTA branches.
In most cases (where time isn’t a factor), it is not
important whether you skip from branch to branch, or to pick one branch and
follow it to its end before switching to another. Start with onset or start with associated
symptoms (“What else is wrong with how you feel?”). Ask all of the main branch questions before
asking detailed twig questions or skip from branch to branch as the
conversation leads you. It doesn’t
matter. What matters is that, no matter
the order, each branch is thoroughly examined out to its end.
Physical exams are important too. I think of this as fleshing out my tree – the
equivalent of looking at the bark, leaves, and animals that live in the
tree. The more information I have, the
more accurate the picture of my tree. Find
out if the texture of the bark. Is there
a bird’s nest in the tree? Are the
leaves green and healthy, changing colors, or fallen off? How thick are the branches? There is a difference between a centuries-old
craggy-assed oak tree and a sapling that was just planted. They’re both oak trees, but it is the
specifics that make each tree unique.
Think of the physical exam as showing you those differences.
Is that a spruce or a pine? Better ask more questions. (Photo courtesy Anthantor, CC3.0 license) |
Original sin comes into our model because, in many cases,
most bad decisions on an EMS call come from not having an accurate picture of
your tree. You think you have a pine
tree, so you talk the patient into staying home. But it isn’t a pine tree – it is a cedar tree
you’re dealing with. Cedar trees should
go to the hospital. Whoops.
That is kind of written in jest, but it is a serious point
that decisions made without accurate
information are only good decisions by accident. Most incorrect decisions come from inaccurate
or incomplete information. We all know
how to treat an MI, for example, but missing the fact that we’re dealing with a
subtle presentation of an MI makes it almost impossible to make purposefully correct
MI treatment decisions. Tracing back
poor decisions usually leads to incomplete exams and inaccurate histories.
So mistreating the patient is a sin, but doing it because of
an incomplete history and physical is the original sin.
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